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Customer service and construction administration manager

Townsville
Private Advertiser
Administration manager
Posted: 1 April
Offer description

This position is from file start through to council approval with construction supervisor support & post construction client support and will include (but are not limited to) such duties as:

• Provide ongoing support to sales consultants to achieve client outcomes
• Pre-contract file preparation & follow up
• Post-contract/Pre-council co-ordination for covenant approval & energy efficiency assessments
• Lodge plans for building approval with our private certifiers & plumbing approval with council
• First point of contact to clients under construction
• Construction file preparation
• Post contract variation processing and compliance processes
• Support to site supervisors to achieve client outcomes
• Workflow follow up management to strict timelines
• Handover co-ordination
• Compliance certification management
• Constant process follow up to strict timelines
• Keep Clients up to date with their new homes work flow
• Provide administrative support to team members
• Post construction maintenance assistance

The ideal candidate for this position would be preferred to have:
• A minimum of 2 years experience in a similar role with a Queensland based volume residential new home builder and understand the new home construction process
• The ability to work well with external consultants to achieve the required outcomes
• Proven track record of excellence in customer service
• Be methodical and organised in your approach to duties
• Experience in CRM and/or Data Base Software packages
• Experience with construction software systems beyond basic requirements

The successful applicant must have ability to work autonomously with excellent time management skills and the ability to work in conjunction with and/or support other team members and internal departments

To be considered for this position you must be an Australian permanent resident or citizen.

To apply please forward your expression of interest for this position attaching your resume detailing your experience

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Send an application
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