Overview
Technogym inspires 70 million daily users to train using our innovative and engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has grown to over 2,800 employees at 16 branches and operates in more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games from Sydney 2000 to Milano Cortina 2026.
You will be a team player with strong relationship skills and an international approach, eager to contribute to building dreams. You will fit our culture if you live a healthy lifestyle, are proactive, determined, and digitally savvy.
Your Role
We are looking for an energetic and results-oriented B2B Client Advisor who will help increase profitability and sales revenue by delivering a luxury sales experience. You will be part of the Health, Corporate & Performance team, supporting and developing partnerships across Australia. You will sell Technogym products and services, provide a premium customer experience, understand customer needs, and offer the best solutions.
You will handle requests from new and existing customers and follow up on leads from marketing campaigns via call, email, or chat. As a Brand Ambassador, you will deliver an excellent remote customer experience, drive sales performance, and help expand our B2B network in these sectors.
Responsibilities
* Drive B2B sales performance through proactive outreach, lead qualification, and customer follow-up
* Build and maintain long-term relationships with hotels, resorts, residential communities, and property managers via phone, email, and digital channels
* Identify new business opportunities by researching the hospitality and residential markets, contacting prospects, and promoting our product portfolio
* Provide tailored product advice and help customers find the right solutions for their property or business needs
* Manage and maintain the CRM system, ensuring data accuracy and up-to-date customer information
* Collaborate closely with Field Sales, Marketing, and Customer Service teams to ensure a seamless and consistent customer experience
* Prepare quotations, proposals, and follow-ups, supporting the full sales cycle from initial contact to order
* Handle customer inquiries and complaints, ensuring quick and effective resolution
What You Bring / Qualifications
* 2+ years of experience in Inside Sales, Customer Success, or B2B Account Management (preferably in a B2B environment)
* Bachelor's degree in Business or a related field (or equivalent practical experience)
* Excellent verbal and written communication skills, with a consultative and customer-focused mindset
* Experience with CRM systems and digital communication tools (Salesforce experience is a plus)
* Strong organizational and multitasking skills
* Passion for fitness, customer service, and delivering exceptional experiences
* A team-oriented, positive, and entrepreneurial attitude
Benefits
* 7 extra Wellness Days per year
* 1 Birthday Leave day in your birthday month
* Access to our Employee Assistance Program (EAP) with paid therapy sessions
* $100 monthly reimbursement for gym membership
Equal Opportunity
Technogym is an Equal Opportunities Employer. We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
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