Job Description
We are seeking a highly motivated and experienced Assistant Park Manager to join our team in Devonport, Tasmania. As an Assistant Park Manager, you will play a key role in the day-to-day operations of the park, supporting the Park Manager in their absence and contributing to the delivery of exceptional guest experiences.
The successful candidate will have a strong background in hospitality or tourism, with experience in managing daily operations, overseeing guest check-ins, bookings and account handling, and assisting with budgeting and revenue growth. You will also be responsible for supporting and inspiring staff across departments, helping maintain a high standard of park presentation and compliance, and contributing to marketing and guest engagement efforts.
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service, leading by example, and being part of a dynamic and supportive team.
Key Responsibilities
* Manage daily operations and after-hours callouts
* Oversee guest check-ins, bookings, and account handling
* Assist with budgeting and revenue growth
* Support and inspire staff across departments
* Help maintain a high standard of park presentation and compliance
* Contribute to marketing and guest engagement efforts
Requirements
* Experience in holiday parks, accommodation or hospitality operations
* Strong people leadership skills, with a focus on mentoring and development
* Confidence with budget oversight and financial reporting
* Experience with RMS or similar reservation systems
* Excellent interpersonal and communication skills
* Flexibility to work weekends and handle after-hours duties as required
Benefits
We offer a range of benefits, including:
* Free on-site accommodation and utilities
* Quarterly and annual bonus scheme
* Professional development and career growth opportunities
* Discounts at 300+ Discovery Parks locations
* Service recognition awards and Employee Assistance Program
About Us
We are a values-driven company that prioritizes delivering exceptional guest experiences, fostering a safe and respectful workplace culture, and giving back to the communities we operate in. If you share our values and are passionate about making a difference, we would love to hear from you!