Key Responsibilities
Office & Team Management
* Lead, mentor, and manage a team of two Administration Assistants and two Property Assistants
* Allocate workloads, set priorities, and ensure deadlines are met
* Foster a positive, professional, and high-performing office culture
* Conduct performance reviews and support staff development
Human Resources & Workforce Management
* Manage end-to-end HR administration across multiple entities
* Manage employee onboarding, offboarding, and employment documentation
* Ensure compliance with Fair Work legislation, awards, and enterprise agreements
* Manage apprentice administration, including contracts, training records, and liaison with RTOs
* Maintain employee records and HR systems
* Support disciplinary processes and workplace investigations where required
Payroll & Advanced Accounting
* Process weekly payroll across multiple entities
* Ensure correct interpretation of awards, allowances, overtime, and leave entitlements
* Manage payroll tax, superannuation, and end-of-year requirements
* Oversee advanced accounting functions including:
o Job costing support
o Inter-entity transactions
o Accruals and reconciliations
o Reporting for management review
* Work closely with external accountants and auditors
WorkCover, WHS & Compliance
* Manage WorkCover policies, claims, and renewals
* Liaise with insurers, brokers, and injured workers
* Maintain incident and injury registers
* Support WHS compliance and documentation
* Ensure compliance with construction industry regulations and requirements
Property & Asset Administration
* Oversee property-related administration across entities (leases, utilities, compliance)
* Support property assistants with tenancy, maintenance, and contractor coordination
* Maintain major asset registers and insurance documentation
Systems, Processes & Continuous Improvement
* Identify opportunities to improve administrative, HR, payroll, and accounting processes
* Implement and document standard operating procedures (SOPs)
* Support system implementations and upgrades
* Ensure data accuracy and integrity across systems
Key Relationships
* Business Operations Manager
* Directors / Senior Leadership
* External Accountants & Auditors
* HR Advisors & Training Organisations
* WorkCover Insurers
* Employees and Apprentices
Skills & Experience
Essential
* Proven experience as an Office Manager or Senior Administrator, preferably within construction or a multi-entity environment
* Strong knowledge of Australian payroll, awards, and Fair Work compliance
* Experience managing payroll and advanced accounting processes
* Demonstrated people management experience
* Experience with apprenticeships and training compliance
* Strong understanding of WorkCover and WHS requirements
* High level of organisational and time-management skills
Desirable
* Experience within formwork or commercial construction
* Exposure to enterprise agreements
* Accounting or HR qualifications
* Experience with job costing systems
Personal Attributes
* Highly organised with strong attention to detail
* Confident leader with a collaborative management style
* Proactive, solutions-focused, and process-driven
* High level of discretion and professionalism
* Strong communication and stakeholder management skills
Key Performance Indicators (KPIs)
* Accuracy and timeliness of payroll and accounting processes
* Compliance with HR, WorkCover, and legislative requirements
* Team performance and engagement
* Process improvement outcomes
* Operational support effectiveness across entities