Job Overview
We are seeking a skilled professional to fill the role of Desktop Support Officer. The successful candidate will provide high-quality, onsite technical support to our customers.
Key Responsibilities
Your key responsibilities will include ensuring the smooth day-to-day operations of our customers' technology systems. You will work closely with your colleagues to determine processes that require improvement or can be handled more efficiently.
* Ensure technology systems operate smoothly and efficiently.
* Work collaboratively with colleagues to improve processes and efficiency.
* Identify problems or requests that don't have an existing process and collaborate with peers to develop and implement one.
* Ensure documentation and procedures are always up to date.
* Take ownership of day-to-day technology issues.
* Deal with external 3rd party organisations.
What We Offer
Our company offers a range of benefits to its employees.
* Extensive training and development opportunities.
* Extensive discounts and benefits.
* A choice of IT equipment.
* Fun team events.
Company Culture
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.