Home Support Officer - Calvary Aged Care
* Progress with purpose at one of Australia's largest health care providers
* Salary packaging, benefits and professional development in a supportive team environment
* Permanent Full-Time Position
About the role
The Home Support Officer position at Calvary Balmoral Grove in Grovedale, VIC is a permanent full-time role. The primary responsibility is to support the Home Manager in day-to-day administrative tasks, ensuring the smooth delivery of customer care. The role involves being the first point of contact for clients, residents, and staff, with a focus on providing courteous reception and administrative support.
If you pride yourself on your outstanding administration and communication abilities, enjoy a friendly and culturally diverse environment and have a great attitude then we want to hear from you!
Your main duties will include:
* Ensure clear and timely administrative activities to support customer care
* Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
* Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
* Assist with walk-in inquiries and record them appropriately
About you
* Well-developed interpersonal and communication skills.
* Commitment to providing high-quality customer service and a genuine interest in the elderly.
* Attention to detail, multitasking abilities, and effective time management skills.
* Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn new ones.
* Proven organizational skills, attention to detail, and the ability to prioritize work independently and as part of a team.
Desirable
* Previous experience in aged /health care
* Rostering and payroll experience using Kronos
* Qualifications in Administration
Your benefits
* NFP salary packaging benefits, discounted health insurance and gym memberships
* Paid parental leave
* Training, development pathways and career opportunities
* Full Time permanent opportunity
As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role.
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