We are seeking a friendly, organised and proactive Receptionist & Administrative Assistant to join our team on a full-time basis. This is a dynamic role suited to someone who enjoys working with people, takes pride in delivering exceptional client service, and thrives in a professional and fast-paced environment.
As the first point of contact for the firm, you will play an important role in creating a welcoming experience for clients while supporting the day-to-day operations of the office. Working closely with the Director and broader team, you will assist with reception, client communication, diary management, file administration, invoicing and general office coordination.
At Brennans, we value teamwork, integrity, kindness, professionalism and continuous growth. We are looking for someone who is reliable, approachable and motivated to contribute positively to our team culture while maintaining a high standard of professionalism and client care.
Why Join Brennans?
At Brennans, our culture is built around five core values:
* Teamwork – We support one another, communicate openly, and work collaboratively to achieve the best outcomes for our clients.
* Integrity – We value honesty, accountability, professionalism, and doing the right thing even when it is difficult.
* Kindness & Courteousness – We foster a respectful, supportive and welcoming environment for both clients and colleagues.
* Positive Mindset – We approach challenges with professionalism, adaptability and a solution-focused attitude.
* Growth Mindset – We are committed to continuous learning, personal development and improving the way we serve our clients.
We are looking for someone who not only has strong administrative skills, but who aligns with these values and wants to contribute positively to our team culture.
Key Responsibilities
* Answer incoming calls and assist clients and visitors in a professional and welcoming manner
* Respond to emails and direct enquiries to the appropriate team members
* Coordinate appointments, manage calendars and assist with diary management
* Provide administrative support to the Director and broader team
* Prepare, scan, file and manage legal and administrative documents
* Open and close client files in accordance with firm procedures
* Maintain safe custody records and assist with trust accounting tasks
* Prepare and issue client invoices, including follow up of outstanding accounts
* Organise staff meetings, agendas and meeting minutes
* Monitor office and kitchen supplies and assist with general office organisation
* Provide general administrative support to ensure the smooth operation of the office
Skills & Experience
* Excellent verbal and written communication skills
* A professional, proactive and client-focused approach
* Strong organisational and multitasking abilities
* High attention to detail and ability to manage competing priorities
* Proficiency in Microsoft Office Suite (Word, Excel and Outlook)
* Experience using Smokeball is highly regarded
* Fast and accurate typing and document formatting skills
What We’re Looking For
The ideal candidate will be:
* Reliable, motivated and accountable
* Calm and professional under pressure
* Friendly, approachable and respectful in all interactions
* A team player who enjoys supporting others
* Open to learning and developing new skills
* Someone who takes initiative and contributes positively to workplace culture
What We Offer
* A supportive and collaborative team environment
* A professional workplace that values respect and kindness
* Opportunities for learning and development
* Meaningful work supporting clients through important matters
* A firm culture focused on teamwork, growth and long-term success
If you are passionate about client service, administration and being part of a positive workplace culture, we would love to hear from you.
Please send your resume and a brief cover letter to ************@brennanlaw.com.au.