As a skilled systems administrator, you will be responsible for maintaining the company's tech stack and ensuring accurate data across departments.
You'll play a key role in system improvements, troubleshooting and resolving system issues, and supporting testing and implementation of system upgrades.
About This Role
* Maintain and administer multiple systems, including ERP systems, middleware, and reporting tools.
* Monitor integrations, troubleshoot issues, and resolve problems with vendors and users.
* Document workflows, SOPs, and training materials to ensure seamless operations.
* Support the development of reports and dashboards in Power BI to inform business decisions.
* Manage IT service providers for MS365 and hardware to ensure optimal performance.
About You
* Strong experience in systems administration or support, with a strong grasp of business operations.
* Excellent analytical and numerical skills, with proficiency in Microsoft Office and CRM platforms.
* Knowledge of inventory, purchasing, and logistics processes, with excellent organisation and time management skills.
What We Offer
* A supportive team where your contribution makes an impact.
* Opportunities to lead improvements and optimise processes.
* A chance to work with multiple systems and data environments.
Key Responsibilities:
* Administer Xero, Cin7, Salesforce, Employment Hero, Starshipit, and 3CX.
* Monitor integrations, middleware, and data warehouse flows.
* Troubleshoot and resolve system issues with vendors and users.
* Document workflows, SOPs, and training materials.
* Support testing, UAT, and implementation of system upgrades.
* Build and maintain reports and dashboards in Power BI.
* Manage the company IT service provider for MS365 and hardware.
Skillset:
* Systems administration or support.
* Xero, Cin7, and Salesforce.
* ERP systems, middleware, and reporting tools (Power BI).
* Microsoft Office and CRM platforms.
* Inventory, purchasing, and logistics processes.
Benefits:
* Exposure to multiple systems and data environments.
* Opportunity to lead improvements and optimise processes.
* A supportive team where your contribution makes an impact.
Keywords: Systems Administration, Tech Stack, Data Management, Process Improvement
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