Overview
We're looking for an Operations Coordinator who's curious, organised, and ready to learn how our award‐winning agency runs behind the scenes. This role is perfect if you love structure, enjoy connecting dots, and want exposure to everything from resourcing and delivery to tools, processes and automation. You'll work closely with Delivery and Operations leads and get hands‐on experience across the engine room of our agency. You'll be supported by people who want you to learn, grow and contribute. It's a hands‐on role with room to develop — not just tick boxes.
What you'll be doing
* Supporting day‐to‐day agency operations across resourcing, delivery and tooling
* Maintaining trackers, templates, documentation and operational systems
* Supporting freelance coordination, traffic management and offshore workflows
* Helping keep onboarding, access and tool setup running smoothly
* Assisting with reporting, reconciliation and compliance activities
* Spotting opportunities to improve efficiency through better systems, automation and AI
What we're looking for
* 0–2 years' experience in an agency, operations, coordination or admin role
* Strong organisation skills and attention to detail
* Confidence working with trackers, spreadsheets, documentation and task tools
* A curious, proactive mindset — you want to understand how things work
* Interest in operations, systems, delivery and continuous improvement
* A collaborative, reliable "I've got this" attitude
Benefits
* A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
* A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — \"working your way with us.\"
* Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
* Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
* A culture of open feedback and support to reach your goals through our Career Conversations program.
* A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
* Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
* Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
* Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
* Access to counsellors, psychologists, and professionals through Sonder, an all‐one digital wellbeing technology platform designed to support psychological, medical & safety needs.
* A workplace that stands together to provide a more open, supportive, and recovery‐forward culture for all employees with life‐threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
* Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via ; your personal information will be kept confidential.
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