Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. This flexibility supports family, personal goals and other priorities. We hire in any country with a legal entity.
Overview
You will join the JSM Growth team, a collaborative group focused on simplifying the discovery, onboarding, and expansion journey for JSM customers. Our mission is to help more teams unlock the power of JSM by removing friction, optimizing the user journey, and driving product‑led growth. We operate with a strong experimentation mindset, leveraging data and rapid iteration to deliver measurable results.
Responsibilities
* Identify and prioritise growth opportunities across the JSM customer journey (acquisition, onboarding, activation, expansion, retention).
* Design, run, and analyse experiments (A/B tests, funnel optimisations) to validate hypotheses and drive key metrics.
* Collaborate closely with engineering, design, analytics, and marketing to deliver impactful product improvements.
* Gather and synthesise customer insights through research, data analysis, and direct engagement.
* Define and communicate clear product requirements, success metrics, and roadmaps.
* Monitor product performance, report on results, and iterate based on learnings.
* Advocate for the customer and champion product‑led growth best practices within the team.
* Contribute to a culture of continuous learning, experimentation, and measurable impact.
About You
* 3+ years of experience in product management, growth, or a related field (SaaS or B2B preferred).
* Demonstrated ability to use data and experimentation to drive product decisions.
* Strong analytical skills; comfortable with metrics, dashboards, and A/B testing.
* Excellent communication and collaboration skills; able to work effectively with cross‑functional teams.
* Customer‑obsessed, with a passion for solving real user problems.
* Comfortable working in a fast‑paced, distributed, and highly collaborative environment.
* Experience with Jira, JSM, or ITSM products is a plus.
Qualifications
Minimum of 3 years in product management or growth roles; experience with data‑driven experimentation; strong analytical and communication skills.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. These include health and wellbeing resources, paid volunteer days, and more. Learn more .
About Atlassian
At Atlassian we are motivated by a common goal: to unleash the potential of every team. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
Employment Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Product Management and Marketing
* Industry: Software Development
* Location: Melbourne, Victoria, Australia
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