Job Title
A Technical Adoption Manager is needed to drive the adoption and consumption of Application Networking & Security solutions in customer environments.
Job Description
The successful candidate will be responsible for consulting closely with customers to ensure their satisfaction and return on investment of VMware solutions. They will be the customer's primary liaison into VMware and accountable for identifying and directly addressing all business and technical issues impacting customer success.
Key responsibilities include:
* Establishing long-term relationships within assigned accounts while developing an understanding of the client's strategic goals and overall impact on business results.
* Providing project leadership, coordination and architectural guidance for the customer's Network Virtualization, Security, Application performance & Security and major VMware initiatives.
* Collaborating with multi-functional VMware project teams which could consist of VMware consultants, engineers, product management and support staff.
* Maintaining a current knowledge of VMware's load balancing and security solutions, along with a high-level technical knowledge of VMware's product line and future product direction.
* Leading and driving challenging requests across simultaneous client engagements.
* Providing clear and constructive product feedback to VMware Product Management teams based on customer use-cases and requirements.
Required Skills and Qualifications
The ideal candidate will have:
* 5+ years' proven strong networking experience and knowledge of VMware networking products.
* 2+ years proven experience in customer-facing positions in a role (e.g. TAM or technology consultant preferably with a management consulting, IT vendor or professional services organization).
* BS degree preferred or relevant years experience in lieu of a degree may be considered.
* Must have solid knowledge and understanding of VMware products including core product suite, virtualization, networking and security products, solutions, and services.
* Must have solid technical background in advanced networking and security (preferably with technical certifications).
Benefits
This role offers the opportunity to work with a variety of customers, drive innovation and make a meaningful impact on their success.
Others
As part of the Application Networking and Security TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Your focus will be to drive the adoption & consumption of Application & Networking division solutions in the customer environments making them relevant while ensuring customers are getting value from their investment.