Job Summary
This exciting opportunity offers the chance to work in a luxurious 5-star environment, immersing yourself in the wonders of the Whitsundays.
You will play a pivotal role in ensuring that our guests have unforgettable experiences while exploring the waters surrounding Hayman Island and the Great Barrier Reef.
Key Responsibilities
* Vessel Operation: Safely operate and navigate vessels for guest excursions, ensuring the safety and comfort of all passengers.
* Maintenance: Perform routine maintenance and inspections on vessels to ensure they are in optimal working condition. Coordinate with maintenance staff and third-party technicians for repairs when necessary.
* Safety: Implement and uphold rigorous safety protocols, including ensuring all necessary safety equipment is on board and that crew and guests are aware of safety procedures.
* Guest Services: Provide exceptional customer service to all guests on board, including guiding them during water-based activities.
* Marina Logistics: Assist with marina logistics, including docking and undocking of vessels, fueling, provisioning, and maintaining an organized and efficient marina area.
* Team Leadership: Supervise and train a team, ensuring they adhere to safety and service standards. Lead by example and foster a positive work environment.
* Emergency Response: Be prepared to respond to emergencies, including medical situations and vessel malfunctions, ensuring the safety and well-being of all guests and crew.
Qualifications
* Master <24m
* MED 2
* Experience operating vessels of various sizes.
* Proficiency in boat maintenance, troubleshooting, and repair.
* Excellent communication and interpersonal skills to provide outstanding guest experiences.
* Strong leadership and teamwork abilities.
* Knowledge of safety regulations and emergency response protocols.
* CPR and First Aid certifications.
Benefits
* Career development opportunities with dedicated onsite trainers and professional growth programs.
* World-class colleague facilities, including subsidised villa accommodation and recreational activities.
* A comprehensive benefits package, including paid birthday leave, wellbeing hub, employee room rates, and lifestyle discounts.
About Us
We offer a unique and exciting work environment, providing opportunities for personal and professional growth.
We value our employees and strive to create a positive and supportive work environment.