Join to apply for the Customer Service Officer - Billing role at Endeavour Foundation
3 weeks ago Be among the first 25 applicants
Join to apply for the Customer Service Officer - Billing role at Endeavour Foundation
Get AI-powered advice on this job and more exclusive features.
1. Increase your take-home pay with Salary Packaging
2. 38-hour week, Flexible Working Arrangements
* Increase your take-home pay with Salary Packaging
* Permanent full-time position in Cannon Hill
* 38-hour week, Flexible Working Arrangements
Endeavour Foundation is one of Australia's largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.
What You'll Be Doing
* Processing NDIS billing transactions accurately and efficiently using Carelink+.
* Ensuring compliance with NDIS guidelines and internal billing procedures.
* Responding to customer enquiries via phone and email, providing clear and professional support.
* Identifying and escalating discrepancies or concerns to the relevant team members.
* Collaborating with internal teams to improve processes and enhance customer experience.
* Maintaining accurate records and contributing to regular reporting.
What We're Looking For
* Previous experience in a data entry, customer service, or administrative role within a fast-paced environment.
* Strong attention to detail and ability to manage high-volume transactions accurately.
* Excellent verbal and written communication skills to interact with internal and external stakeholders.
* Ability to work collaboratively in a team environment while also taking ownership of individual tasks.
* Experience using Carelink+ or knowledge of NDIS billing (desirable but not essential).
* Proficiency in Microsoft Office applications.
Benefits And Perks
* Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
* Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
* Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
* Discounted family gym memberships through Fitness Passport
* Supportive induction and learning opportunities
* 6 week's paid parental leave for primary carer
* Free coaching and counselling through our Employee Assistance Program
* Reward and Recognition Program
Intrigued? We'd love to hear from you. Please click "apply" to submit your application and join #TeamPossible today
Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Individual and Family Services
Referrals increase your chances of interviewing at Endeavour Foundation by 2x
Get notified about new Customer Service Officer jobs in Greater Brisbane Area.
Brisbane, Queensland, Australia 6 days ago
Brisbane, Queensland, Australia 2 weeks ago
Brisbane, Queensland, Australia 6 days ago
East Brisbane, Queensland, Australia 1 week ago
Brisbane, Queensland, Australia 1 year ago
Murarrie, Queensland, Australia 1 week ago
Rocklea, Queensland, Australia 3 weeks ago
Albany Creek, Queensland, Australia 5 days ago
Brisbane, Queensland, Australia 1 week ago
Stafford Heights, Queensland, Australia 1 week ago
Brisbane, Queensland, Australia 2 weeks ago
Brisbane, Queensland, Australia 2 weeks ago
Brisbane City, Queensland, Australia 3 weeks ago
Customer Service Officer - Contact Centre
Runcorn, Queensland, Australia 1 month ago
Call Center Customer Service Representative
Brisbane, Queensland, Australia A$60,700.00-A$60,700.00 19 hours ago
Loganholme, Queensland, Australia 3 weeks ago
Claims Customer Support & Quality Officer
Brisbane City, Queensland, Australia 5 days ago
Brisbane, Queensland, Australia 3 days ago
East Brisbane, Queensland, Australia 7 months ago
Customer Service Officer - Deception Bay
Deception Bay, Queensland, Australia 5 days ago
Brisbane, Queensland, Australia 5 days ago
Brisbane, Queensland, Australia 1 year ago
Brisbane City, Queensland, Australia 1 year ago
Pinkenba, Queensland, Australia 1 day ago
Capalaba, Queensland, Australia 1 day ago
Brisbane, Queensland, Australia 5 days ago
Brisbane, Queensland, Australia 5 days ago
Brisbane, Queensland, Australia 2 months ago
Capalaba, Queensland, Australia 2 weeks ago
Brisbane, Queensland, Australia 4 weeks ago
Morayfield, Queensland, Australia 5 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr