The Maintenance team is responsible for the coordination, management and communication for all repairs and maintenance issues within a company's portfolio of buildings. As Maintenance Coordinator, you will be responsible for providing support and expert guidance to the Owners Corporation Managers, committees and all lot owners alike.
We're seeking a solid Maintenance Coordinator communicator that has the ability to create strong third party relationships with contractors, committee members and owners. As a central point of contact for everyone involved in the Owners Corporation, this role offers the chance to deliver true service.
**Maintenance Coordinator Skills and Experience**
- Ultimately we're after someone who has high expectations for their own success and achievements, always thinking 'we can do this better' and being highly self-driven to improve._
- Experience in a customer service role
- Property/maintenance admin experience preferred, but not essential
- Experience handling difficult and complex situations
- Ability to strive in a high performing team
- Excellent communication, problem solving and customer service skills
- Excellent written, verbal and numerical skills
- Attention to detail and ability to work under pressure and to short deadlines
- Computer literate with experience in Microsoft Office package
**Maintenance Coordinator Duties and responsibilities**
- Maintenance administration including, invoicing, work orders, quoting, contractor compliance, induction management and file management.
- Daily monitoring and updating of all maintenance requests and following up with contractors as to job status.
- Raise and manage jobs in our software management system, inclusive of quoting, issuing work orders and follow ups.
- Liaise with clients, suppliers and internal departments to ensure we're providing regular communication to all stakeholders involved in maintenance related issues
- Prompt action and responses to all customer maintenance related reports and queries that come through our office
- Attending meetings with customers to discuss ongoing maintenance cases
- Liaising with Owners Corporation members and committees on a daily basis
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