Position Title: Territory Development Representative– Phone Based
Location: 1 day a week in office (Wacol QLD). 4 days a week from home. Open to fully remote for the right candidate.
Employment: Permanent
The Job
As a phone-based Territory Development Representative, you will be part of our Field Sales Team supporting remote and regional leads and customers across QLD, NSW & NZ. You will play a vital role in driving revenue growth by making proactive outbound calls to existing and potential customers, promoting our product range and campaigns, and supporting our field sales team by qualifying leads.
Your duties will include:
* Making outbound calls to existing and prospective customers to promote products and current offers.
* Responding to customer inquiries and converting leads into sales opportunities.
* Maintaining accurate customer records and sales activity in CRM systems.
* Achieving or exceeding monthly sales targets and KPIs.
* Supporting the field sales team by qualifying end‐user leads and ensuring follow‐up.
* Building strong customer relationships through professional and proactive communication.
The Person
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. If you can do your job while doing a world of good, you'll thrive here.
You will also have:
* Proven experience in outbound or inside sales, call‐centre sales or customer service with sales KPIs.
* Strong communication and relationship‐building skills with a customer‐first mindset.
* A proactive, results‐driven attitude with resilience to handle objections and meet targets.
* Good organisational skills with attention to detail when maintaining records and following processes.
* Intermediate MS Office skills (Excel, Outlook, Word).
* CRM experience desirable (e.g., Salesforce, SAP).
Benefits
* Discounts on Stanley Black & Decker tools and other partner programs.
* Additional Parental Leave Benefits.
* Additional leave: Annual Mental Health and Wellbeing Day.
* 1 day volunteer leave with Disaster Relief Australia.
* Access to LinkedIn Learning.
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