Join a global brand. Build something local. Grow your career. With over $4 billion in annual revenue, operations across 5 countries, and 880 locations, Express Employment Professionals is one of the largest staffing organisations in the world. And here in ANZ, we're growing fast - backed by award‑winning support and proudly certified as a Great Place to Work® As our Recruitment & Operations Manager and reporting to the brand lead, you'll play a pivotal role in driving operational growth and excellence across the business. This role is perfect for someone who enjoys recruitment and being "on the tools" filling shifts and recruiting nursing staff while also stepping back to look at the bigger picture-improving processes, elevating performance, and supporting our future expansion. This is an ideal position for someone who wants to get in on the ground floor and take us to the next level. You'll work closely with senior leadership to shape operational strategy, streamline workflows, and make sure our teams are set up to deliver the exceptional care we're known for. Key Responsibilities Lead and manage daily recruitment & operational activities across multiple service areas Implement and optimise processes to support business growth and service quality Work hands‑on with teams to solve problems, support delivery, and model operational excellence Drive commercial performance through efficient resource management and process improvements Collaborate with leadership to support strategic planning and expansion initiatives Monitor KPIs and performance metrics to ensure operational targets are met Champion a culture of accountability, continuous improvement, and high performance About You You're a natural leader who's just as comfortable jumping into frontline operations as you are planning for the future. You have a strong commercial mindset and thrive in environments where no two days are the same. We're looking for someone who: Has experience in a recruitment / operations leadership role (healthcare experience is critical) Loves getting involved and leading by example - sleeves rolled up, solving problems in real time Thinks strategically and commercially, with the ability to plan ahead and deliver against business goals Excels at building systems, processes, and teams Communicates clearly and confidently with stakeholders at all levels Is energised by growth, change, and the chance to help build a brand from the ground up Why Join Us? A rare opportunity to shape a rapidly expanding health care brand A supportive, ambitious leadership team that values innovation and initiative A central Sydney location with easy access to transport The chance to build a brand and legacy you'll be proud of A role where your impact will be immediate, visible, and meaningful Click Apply Now or reach out to chad.greenberg@expresspros.com.au to arrange a confidential chat. We'd love to meet someone who wants to be part of something exciting.