Mona is looking for a friendly and knowledgeable Accommodation Receptionist to help to welcome our guests to our world-class Pavilions and ensure they have an enjoyable stay. This casual role will support the team at the reception desk onsite at MONA in Berriedale. This opportunity will likely be 2-4 shifts per week (approximately 15 hours), including nights and weekends, providing quality accommodation and reception services to our visitors. The Gig:
* Provide the highest level of guest services with all reservations, check-in & check out experiences;
* Work in conjunction with our external stakeholders and tour groups, liaising day to day for guest bookings, meet & greet arriving guests, as well as assist with transporting guests around the site;
* Maintain concise & efficient records and information for reception and bookings;
* Coordinate with other departments, taking enquiries, bookings, and orders for onsite experiences;
* Understand and respect safe work practices;
* Assist with other guest queries, as required.
The You:
* Previous experience in either an Accommodation reception and/or Guest Service role;
* Flexible in your approach to work, including being fully available to work weekends and public holidays;
* Well presented, polite, and professional;
* Accommodating and understanding of guest requests and requirements;
* Previous experience with booking systems is preferable;
* The ability to work effectively as an individual as well as in a small team environment.
We are looking for someone who can start immediately and reviewing application as they arrive, so apply now!