Customer Service Manager Role
This position involves overseeing the delivery of exceptional customer experiences, driving business growth and mentoring a team to achieve high performance standards.
Key Responsibilities:
* Maintaining high standards of advocacy for customers
* Developing key relationships with customers and local businesses
* Fostering an inclusive workplace culture
The ideal candidate will have experience in retail banking, possess excellent communication skills and be passionate about delivering outstanding customer service.
Benefits:
* Opportunities for career progression and development
* A collaborative and supportive work environment
* A competitive remuneration package
Requirements:
* Experience in retail banking
* Excellent communication and interpersonal skills
* Ability to work effectively in a team