Who We Are
For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while fostering a supportive and positive culture for our team. The SMGB team supports equality and diversity, reflected throughout all departments and our more than 250 stores nationwide.
Smokemart & Gift Box – Sales Assistant
Today, SMGB is part of the Viva Energy group – an ASX‐listed powerhouse dedicated to becoming Australia's largest convenience retailer. Combining Viva Energy Australia's network of more than 1,000 locations with SMGB's wholesale tobacco distribution channel, we can offer our range of products and services on a grand scale. This is an exciting time to join our team as we redefine the retail landscape in Australia.
More About You – Sales Assistant
The ideal candidate will have a customer‐first mentality and a strong passion for creating a fun, authentic shopping experience. You will thrive in a busy, sales‐driven environment and enjoy interacting with customers. We value internal career growth and support career advancement for those that demonstrate dedication and performance.
Your Role
* Provide high levels of customer service and build strong rapport with customers
* Handle cash and Eftpos transactions accurately
* Maintain solid product knowledge across all pillars of the business
* Maintain high store standards and assist with merchandising and presentation
* Work towards budgets, targets and KPIs
* Assist with stock control and quality management
* Follow national legislation, WHS and security guidelines
You Will Also Have
* A passion for meeting and exceeding sales targets
* Proven ability to work within a fast‐paced retail environment
* A happy, friendly and energetic personality
* A desire to deliver high quality customer service
* Valid Police Check Report required if successful in interview stage
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