Receptionist (350255) - Tasmania Legal Aid
Department of Justice
Tasmania Legal Aid
Applications must be submitted by Sunday 22 March, 2026 11:55 PM
Sunday 22 March, 2026 11:55 PM AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 2
$66,766 to $71,857 per annum
Employment type:
Fixed-term, part-time
Region:
South
Location:
Hobart
The position acts as first point of contact for the provision of services to Tasmania Legal Aid (TLA) clients. This includes: face-to-face assistance, telephone assistance as well as providing basic advice about TLA's services. Facilitating the daily Advice Clinic and coordinating attendees of the Family Dispute Resolution conferences, data collection, verification and entry into TLA's client Management Systems, and the direction of all telephone traffic and the provision of support and assistance to staff.
We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.
The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application.
We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.
More Information
* Please note this position is located in Hobart
Period of Appointment
Fixed-term for 12 months
Hours per fortnight
36.75 hours per fortnight- flexible options available.
Duties
* As receptionist, act as first point of contact for telephone and counter enquiries.
* Direct enquiries or clients to the appropriate person or service within TLA or other relevant service provider.
* Process clients seeking face-to-face legal advice, attending for Criminal or Family Law conferences or appointments, through TLA's Client Database.
* Arrange appointments with relevant staff.
* Maintain confidentiality and discretion while dealing with client's matters.
* Receive and provide for receipts for client contributions for legal representation.
* Provide mail functions, both incoming and outgoing, of the office as required.
* Provide advice and training to new employees in the position to facilitate back-up and leave support.
* Perform other administrative tasks as directed.
Download the Statement of Duties and any Associated Documents
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. We do not require a separate statement addressing the selection criteria.
Please apply online by clicking the 'ApplyNow' button.
Refer to the 'Information for Applicants' document for further information. Please note, attachments must be in Microsoft Word or PDF format.
If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4946
* Review the Statement of Duties and consider if you meet the requirements.
* Speak to the Contact Officer if you have any questions.
* Submit your application including any additional documents as specified in each individual job vacancy notice.
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