BenefitsBe part of a collaborative & high performing relationship-driven cultureGrow alongside your customersIndustry leading support structure to unlock your potentialIn the role of Small Business Banker, you will join the team that's doubling down on customer obsession and moving with speed.As a Small Business Banker at NAB, you'll be the trusted partner backing the ambition of Perth's small business community.
You'll manage and grow a diverse portfolio, deepen relationships, and bring new customers into the NAB family through genuine connection and a strong presence in the local market.In this role, you'll use your lending knowledge, commercial acumen, and customer-first mindset to deliver tailored, end-to-end solutions that help business owners move with confidence.
You'll represent NAB across our Retail Branches, Business Banking Centres, and out in the community — strengthening advocacy, driving portfolio growth, and positioning NAB as the bank of choice.ResponsibilitiesKeep things simple whilst managing Small Business customers business and home lending requestsMove with speed in this role to grow revenue and drive customer advocacyBe customer obsessed and increase the portion of customers who consider NAB to be their Bank of ChoiceOwn it by understanding our customers' needs to provide tailored holistic banking solutionsWin together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomesQualificationsMotivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to lifeLending experience in business banking or retail bankingExcellent understanding of the SME MarketStrong customer and relationship managementProblem solving, critical thinking and negotiation skillsA diverse and inclusive workplace works better for everyone
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