Job Opportunity:
We are seeking a motivated and detail-oriented individual to manage customer repairs and servicing, providing timely updates, and dispatching online orders.
Main Responsibilities:
* Manage customer interactions and resolve complaints
* Process and dispatch online orders and stock transfers
* Assist with administrative tasks, including invoice processing and reconciliations
* Participate in stock control and maintenance
Requirements:
* Excellent communication and interpersonal skills
* Motivated and organized individual with attention to detail
* Experience in resolving customer complaints and making informed decisions
* Basic knowledge of Microsoft Office applications
* Flexibility across trading hours
What We Offer:
* Generous staff benefits
* Career progression opportunities
* Recognition and rewards for good performance
* A positive and collaborative work environment
About the Role:
* This is a full-time position with regular working hours
* Ongoing training and development opportunities
* A dynamic and supportive team environment