This is a Administration Officer role with NSW Health based in Sydney, NSW, AU NSW Health Role Seniority - mid level More about the Administration Officer role at NSW Health Be the first point of contact in a busy Imaging Department Manage patient bookings across MRI CT Ultrasound and Xray Work across campuses in a dynamic hospital environment Manage front line imaging administration delivering accurate bookings billing and reports while supporting patient care across advanced diagnostic services. Employment Type: Permanent Full Time Position Classification: Administration Officer Level 3 Remuneration: $71,072.43 - $73,287.41 per annum Hours Per Week: 38 (Job Share may be considered for part time hours) Location: Blacktown Hospital Where you'll be working Blacktown Hospital is a major metropolitan hospital delivering high quality care to a diverse community. You will join a fast paced Imaging Department that values teamwork respect and service excellence. Large multidisciplinary Imaging Department Supportive and collaborative team culture Exposure to advanced diagnostic services Opportunity to work across multiple campuses Commitment to safety quality and patient centred care What You'll Be Doing In this role you will provide professional front line administrative support to ensure the smooth operation of Imaging Services and an excellent patient experience. Deliver high quality reception and customer service Manage patient bookings scheduling and registration in RIS Transcribe medical reports using medical terminology Maintain accurate electronic and manual patient records Support billing stock control and general administration How To Apply Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date. Selection Criteria Display excellent communication skills, written and verbal, when dealing with patients and clients Demonstrated experience in administration and reception duties, including a busy phone system to provide a high level of customer service to patients, staff and other agencies across all areas such as handling enquiries from patients, Medical Staff, Emergency Department, Wards and patients requiring services and appointments High attention to detail, ensuring all patient information is recorded correctly for clinical, statistical and billing purposes, whilst maintaining a continuous high standard of confidentiality Knowledge of medical terminology and accurate typing skills. Demonstrated experience using a variety of data, record keeping and computer-based information systems and electronic health record systems. Previous experience in a Medical/Hospital setting is desirable Requisition ID: REQ626724 Applications Close: 19th January 2026 Need more information ? Find out more about applying for this position. Review the detailed Position Description for insights into role requirements and criteria. Explore the selection process, employment checks, outcomes and notifications. For inquiries about the role, contact Mamta Verma at mamta.verma@health.nsw.gov.au People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/. Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing patient bookings ️ Providing administrative support Maintaining patient records Key Strengths ️ Excellent communication skills Attention to detail Knowledge of medical terminology Experience in a medical/hospital setting Data management skills Customer service skills A Final Note: This is a role with NSW Health not with Hatch.