Tours Guide Assistant - Entry - level Guide pathway
Accor, Darwin, Northern Territory, Australia
Company Description
Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under a Accor's Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco‑tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre.
Cooinda Lodge is proudly committed to Indigenous employment, with 25% of our team Bining, working on country. As part of our ongoing support into Indigenous employment and development, we collaborate with the Indigenous Land and Sea Corporation through the Real Jobs Program.
We are an equal chance employer, committed to fostering a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, and identities.
You must have the legal right to work in Australia to be considered for this role.
Job Description
- Support daily tour operations including preparing boats & vehicles (fuel, ice, safety checks)
- Welcome and assist guests during boarding and transfers
- Maintain clean, safe and presentable vessels, vehicles & visitor areas
- Assist with manifests, guest transport and logistics
- Participate in cultural and tourism training to build guiding skills
- Promote park experiences and guest activities
- Work closely with Indigenous cultural ambassadors and support cultural engagement
- Follow WHS and operational procedures
Qualifications
Essential
- 1‑2 years of successful experience in a similar role or front of house operations with a focus on guest satisfaction
- Valid driver's licence and Light Rigid Licence or higher
Ideal
- Kakadu Knowledge
- H Endorsement
- Basic first aid certification
Additional Information
Cooinda Lodge Kakadu offers a unique opportunity to work in one of Australia's most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on‑site, ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.
What you will gain?
- Real experience in one of Australia’s most biodiverse regions
- Formal Kakadu knowledge & guiding training
- Marine & tourism operations skills
- Mentoring by experienced guides and cultural ambassadors
- Clear progression pathway to full Tour Guide roles (1–2 seasons)
- Opportunities to work across other resort departments for extra hours
Seniority level
- Entry level
Employment type
- Temporary
Job function
- Management and Manufacturing
Industries
- Hospitality
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