We're Hiring: RCTI Officer – Credit & Invoicing Services Company: Chandler Macleod (part of RGF Staffing) Location: Melbourne | Team: Shared Services – RCTI Work Type: Full-time (38 hours per week) | Work Mode: Hybrid Key Role Details: Position: RCTI Officer Employment Type: Full-time (38 hours per week) Location: Melbourne-based Hybrid Work Arrangement: 2 days in-office ( Clayton office – Monday and Tuesday ) 3 days work from home What You’ll Be Doing: Reconcile tax invoice files and interpret remittance advice Create and manage invoices in client systems Ensure compliance with client trading terms and billing cycles Maintain data integrity across integrated systems Deliver customer-driven reports and support internal teams Contribute to business improvement initiatives and SOP enhancements Maintain and update work instructions and documentation What You Bring: Strong communication skills across all levels Advanced Microsoft Office skills (Excel, Outlook, Word) Administrative background with a passion for customer service High attention to detail and process-driven mindset Ability to manage multiple priorities and perform under pressure Experience with FastTrack 360, GreatPlains, and Office365 Intermediate payroll knowledge is a plus Career Progression Opportunities: Promotion to Senior RCTI Officer Lateral movement within RGF Staffing APEJ Shared Services or Group Business Ready to make an impact? Join a team that values service excellence, innovation, and continuous improvement. Apply now and help us deliver exceptional client experiences! At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.