Customer Service Role
We are seeking a skilled customer service representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and support.
About the Job
This is an excellent opportunity for someone who enjoys working with people and wants to make a difference in their community. You will work closely with colleagues to provide a seamless customer experience and ensure that all customer needs are met.
Key Responsibilities
1. Provide exceptional customer service through various communication channels, including phone, email, and in-store interactions.
2. Respond to customer inquiries and resolve issues in a timely and professional manner.
3. Work collaboratively with colleagues to achieve sales targets and drive business growth.
4. Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements
To succeed in this role, you will need:
* Excellent interpersonal and communication skills, with the ability to build rapport with customers and colleagues.
* A strong problem-solving attitude and ability to think on your feet.
* Basic computer skills and proficiency in using software applications.
* Flexibility and adaptability to work varying shifts, including evenings and weekends.
Benefits
In return for your hard work and dedication, we offer:
* A competitive hourly rate.
* Job stability with an essential service.
* Opportunities for career advancement and professional growth.
Why Join Our Team?
We value diversity and believe that everyone deserves equal opportunities. We encourage women and Aboriginal and Torres Strait Islander people to apply. As an equal opportunity employer, we are committed to creating a workplace that is inclusive and respectful of all employees.