About the role
Allied Support Workers work under the direction and oversight of qualified Social Workers and supervisors, contributing to positive outcomes for tamariki, rangatahi and whānau by enabling Social Workers to focus on statutory requirements and professional practice. The Allied Support Worker role is non‐regulated and is not a Social Worker in training, or para‐social worker. The position does not undertake social work activities and does not have a case load. These roles support Social Workers with home visits and other engagements, administration tasks and transporting tamariki and rangatahi.
Day‐to‐day responsibilities include:
Responsibilities
* Providing support across a site on an on‐demand basis based on the day‐to‐day operating needs of the team
* Assisting social workers to enter case notes and other information into the case management system CYRAS and other information systems
* Safely transporting tamariki and rangatahi from one location to another such as appointments, school and sports
* Helping social workers in the set up and administrative tasks of Family Group Conferences (FGC)
* Supporting and assisting social workers in the care of tamariki and rangatahi on occasions when out of school or waiting for placements
* Making necessary administrative arrangements for tamariki in placement and/or programme transition
* Supporting tamariki and rangatahi at school through settling in or returning after periods away
* Conducting supervised access/visitations by driving clients, supervising contact and writing up contact notes
* Some weekends and afterhours work is required
* Fostering cooperative working relations with internal colleagues and external partners and stakeholders
Qualifications
* Recognised Social Services qualification is desirable
* A clean, current full driver's licence is essential and willingness to drive Ministry's vehicles
* History convictions may be considered on a case‐by‐case basis (optional)
Skills and experience
* Experience working in the community assisting or supporting people in need
* Experience working with Māori and/or Pasifika cultures
* Experience dealing with emotional situations and being empathic to people's challenges and stresses
* Excellent verbal, written and interpersonal communication skills
* Ability to work in collaborative peer and other stakeholder relationships
* Well‐developed written and verbal communication skills and effective interpersonal skills
* Able to maintain a calm professional demeanour in emotionally complex situations, with the ability to maintain performance under stress
* Understanding and appreciation of cross‐cultural practices, including knowledge of tikanga Māori and Pacific peoples' culture
* Ability to manage sensitive and confidential information appropriately
* Ability to uphold the principles of Tetiriti ōWaitangi and demonstrate this in practice
* Intermediate level competence across the Microsoft Suite
Benefits
Competitive remuneration package starting at $68,371 to $75,501. Significant training and professional development opportunities are available. We welcome diversity and are committed to working in an inclusive and respectful way.
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