What You'll Do
Strategic Operations & Business Support
* Provide high-quality operational support to the Industrial & Logistics Team in alignment with strategic priorities.
* Work closely with Directors and the National Operations Manager to ensure adoption of best-practice processes that foster a high-performing team.
* Play a critical role in aligning NSW marketing and operations with the broader Leasing Advisory platform, improving margin performance, enhancing client delivery, and supporting sustainable growth.
Administrative Excellence
* Perform administrative duties on behalf of Directors with strong attention to detail, including diary management and travel booking.
* Prepare agency agreements for new appointments and collaborate with Legal when required.
* Act as backup for finance processes such as fee pipeline management, recoverable/non-recoverable invoices, monthly corporate card expense reconciliation, and trust accounting processes when the Finance Assistant is on leave or at capacity.
Marketing & Campaign Management
* Manage end-to-end campaign activities including photography, signage artwork, online portals, and social media channels.
* Coordinate with JBS (Design CoE and Bid CoE) on the preparation of marketing materials such as presentations, information memorandums, brochures, social media tiles, and EDMs.
* Ensure consistent brand standards and market presence across all channels.
Business Development & Pitch Support
* Coordinate with JBS/Bid CoE on submissions and pitch processes for team appointments.
* Support agents and analysts in preparing and designing compelling documents and presentations.
* Maintain and regularly update the CRM system, including marketing lists, deal pipeline, and fees.
Technology & Process Integration
* Ensure the NSW team adopts and consistently uses JBS platforms (Data CoE, Bid CoE, and Design CoE) and AI tools, implementing best-practice processes to improve productivity and simplify business operations.
* Champion standardization and automation initiatives.
Event Management & Team Culture
* Organise and coordinate team and client events, including presentations and external networking events, to drive market presence and branding.
* Focus on efficiency of spend and tracking engagement.
* Foster a positive team spirit and drive team culture that supports collaboration and excellence.
Onboarding & Training Coordination
* Support streamlining of onboarding and training initiatives and processes, working closely with the National Operations Manager.
* Collaborate and share best practices with other Marketing and Operations personnel nationally at JLL.
Project & Performance Management
* Work with the team analyst to ensure team and client deliverables and deadlines are achieved.
* Contribute to the growth of income and value through delivery and measurement of strategic growth objectives, ensuring effective time and project management.
* Develop differentiated initiatives to secure constant growth and market visibility.
What We're Looking For
Essential Requirements
* 3+ years experience in Operations & Marketing roles.
* Strong written and verbal communication skills with creative and marketing capabilities.
* Advanced Microsoft Office Suite knowledge (Word, PowerPoint, Excel).
* Strong organisational and project management skills with ability to work under tight timeframes and deadlines.
* Excellent time management and interpersonal skills with exceptional attention to detail.
* Self-starter with a continuous drive for efficiency and process improvement.
Preferred Qualifications
* Experience in property or commercial real estate agency.
* Knowledge and experience in Canva.
* Knowledge and experience in Adobe Suite (InDesign, Photoshop, Illustrator).
* Understanding of CRM systems and digital marketing platforms.
Personal Attributes
* Detail-oriented with strong problem-solving capabilities.
* Collaborative team player with ability to work with diverse stakeholders.
* Forward thinker committed to continuous learning and improvement.
* Strong cultural awareness and ability to foster positive team dynamics.
Location: On-site – Parramatta, NSW
What JLL Can Offer You
* Recognition benefits.
* Corporate discounts and offers 'You' Days.
* Health & Wellbeing programs.
* Learning & Development platforms.
* Mentorship from industry-leading professionals.
* Paid time off for volunteer work.
* Premium offices.
* Complimentary barista beverages of your choice.
JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
#J-18808-Ljbffr