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Customer service team lead

Melbourne
Campbell Page Limited
Customer Services agent
Posted: 15 December
Offer description

A not-for-profit organization in South Australia is seeking a passionate Customer Service Team Lead in Oaklands Park. You will oversee daily operations of the National Contact Centre, leading a team of Participant Support Officers to ensure quality participant-centered service delivery across multiple communication channels. The ideal candidate will have at least 2 years of team leadership experience, exceptional communication skills, and a commitment to making a difference in people's lives. This role offers competitive salary packaging and supportive workplace culture.
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