What you'll do
* Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
* Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritise visual and commercial opportunities in collaboration with Store Management.
* Use your trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
* Represent yourself and the brand positively during all customer interactions.
* Support Sales Market with store expansion projects.
Who you'll work with
Our stores are the heart of the company, where customers experience the brand firsthand. As part of the dynamic Store Team, every role – Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores – contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together, helping customers feel confident and express their individuality with the latest trends and timeless styles.
Qualifications
* Strong visual merchandising and commercial experience in a dynamic environment, with a solution‐oriented mindset.
* Knowledge of how to manage, analyse and act on sales reports and the selling equation.
* Passionate about fashion and delivering an exceptional in‐store experience.
* Motivated to create outstanding customer experiences while promoting and driving sales.
* Creative, curious, and proactive.
* Skilled communicators who can lead and inspire store teams to achieve collaborative results.
* Flexible and action‐oriented.
Benefits
* Receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories.
* Access to Uprise, a digital wellbeing program that helps you monitor and improve your wellbeing through a user‐friendly app. You are also entitled to three free confidential sessions per year with experienced and licensed coaches or therapists at your choosing.
* Up to 26 weeks of company‐paid leave for eligible team members.
* Global opportunities: Join H&M and your career can take you anywhere. We offer you the chance to be part of a team across the globe.
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