End User Specialist - Brisbane Metro
Make A Difference for Those Who Make the World
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better for those who make the world. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY, and BLACK+DECKER.
The Job:
As an End User Specialist, you will be part of our End-to-End Solutions team working out in the field visiting stores and end users across Greater Brisbane. Your duties will include:
1. Promoting products through demonstration and instruction.
2. Training SDB staff members and retail staff/customers on product specifications.
3. Conducting distributor and end-user training/demos at SBD Field Days, in-store, at end-user sites, and major trade events.
4. Maintaining a range of power tools, accessories, and materials for demonstrations and training.
5. Providing in-store support, including liaising with customers, merchandising, and product demonstrations.
6. Being prepared to stay 2-4 nights a month away from home, with occasional evening and weekend work.
7. Performing other ad hoc duties as required.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it.
You Will:
* Have strong technical aptitude gained through experience as a tradie, in retail hardware, a building/construction course, or through a DIY passion.
* Possess confidence and clear communication skills to present product initiatives to end users.
* Ideally have experience in product training for internal or external parties.
* Preferably have experience in customer service within a hardware environment or similar.
* Most importantly, have a passion for working with power and hand tools.
The Details:
* Competitive salary.
* Discounts on Stanley Black & Decker tools and partner programs.
* Fully maintained company vehicle.
And More:
Grow: Be part of our global company with 20+ brands to develop your skills across multiple career paths.
Learn: Access resources like our Lean Academy, Coursera, and online university.
Belong: Join a respectful, diverse, and inclusive workplace.
Give Back: Contribute to positive local and global changes through volunteerism and sustainable practices.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining Stanley Black & Decker means working in an innovative, tech-driven, collaborative environment supported by over 58,000 professionals worldwide. Your ideas can reach millions as we shape the future together. Come build with us and elevate your career.
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