Job Overview
The Café & Catering Program Assistant provides support and assistance to the Team Leader in group activities for youth.
Program Assistants are key in supporting the practical and social needs of community members attending the Tom Quinn Community Centre.
Key Responsibilities
Foster a supportive and inclusive environment within the café and catering programs
Assist in café and catering activities, including food preparation, service, and customer interactions
Provide guidance on hygiene standards, culinary skills, and customer service etiquette
Encourage active participation and teamwork among program participants
Assist in the facilitation of activities, ensuring a supportive and caring environment for all participants
Manage group dynamics to ensure full enjoyment of the activity and respond to individual needs as needed
Support the development of practical life skills such as time management and teamwork
Promote a positive work ethic and professionalism in the kitchen and service areas
Encourage self-expression and open communication within the group
Assist with the packing away of furniture and equipment and kitchen clean-up
Engage in confidential debriefs on activity with the Program Leader, recording any concerns and follow-ups with individuals
Qualifications and Skills (Desired/Required)
Enthusiasm for food service and a willingness to share food and café knowledge and skills
Empathy and Patience
Ability to understand and connect with young individuals facing challenges
Patient and compassionate approach to mentorship
Communication Skills
Strong interpersonal and communication skills to effectively engage with participants and customers
Experience working with youth is highly regarded
Background Check Requirements
Background checks play an important part in our commitment to being a safe organisation.
Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach.
Collection of personal information is handled per our privacy and confidentiality policies.
As this role is a child-related role, it requires a Working with Children Check/Working with Vulnerable People Check
As this role is Working with Vulnerable People it requires a Police Check
Development Opportunities
This role will give volunteers an opportunity to develop skills and build experience in group facilitation and administration.
Category
Community Services
Commitment
Regular - more than 6 months
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