Seamless Banking Experience
As a key member of our Retail Banking team, you will play a pivotal role in providing customers with exceptional service, tailoring each customer's financial needs and goals to deliver real value.
You will collaborate with colleagues to drive the best possible customer experience, embodying ANZ's commitment to delivering on its Customer Promises.
Key Responsibilities
* Contribute significantly to enhanced customer engagement and advocacy.
* Actively participate in bank programs and initiatives to create value for customers.
* Take ownership of 'know your customer' responsibilities from a risk perspective.
* Maintain compliance with ANZ policies and procedures.
Requirements
* Demonstrated exceptional customer focus.
* Experience in leveraging technology to meet customer needs.
* Ability to multitask and adapt to change and ambiguity.
* Collaborative team player with excellent communication and interpersonal skills.