Job Role Overview
This role involves coordinating the delivery of facility management services and ensuring that hard and soft services meet individual site-specific scope requirements.
Key Responsibilities
* Establishing effective working relationships with clients and stakeholders.
* Providing oversight for FM operations to ensure services are scheduled and delivered to high standards.
* Liaising with clients to ensure access can be provided to subcontractor employees for maintenance work at agreed times and site locations.
* Managing subcontractors at a site level to ensure that employees meet security, safety, health, environmental and quality requirements before and during site visits.
* Carrying out regular performance audits, work quality inspections, and checks.
* Acting as an escalation point for technical matters or complex building systems fault finding exercises.
* Organising resources, materials and equipment as necessary to efficiently deliver services.
* Ensuring administrative activities are completed as required, including review of service delivery, contractor performance and the issuing and completion of work permits.
* Assisting with scoping, execution and delivery of individual site-based CAPEX, asset refurbishment lifecycle/project works and handover documentation across sites as needed.
About You
The ideal candidate will have experience working in a facilities management role in a large complex environment with a focus on planned and reactive maintenance.
* A passion for working collaboratively with others, including members of the wider team from other departments.
* Strong leadership and communication skills, with experience supervising others.
* Strong problem-solving skills and an understanding of commercial risk.
* A high level of organisation and the ability to manage multiple tasks, some of which may be competing for priority.
* Experience with subcontractor management.
* A strong understanding of health, safety, quality and environmental fundamentals.
* An unrestricted driver's licence is also required.
* Ability to undertake a National Police check and medical check as required by contract.
Diversity and Inclusion
Our organisation values diversity and inclusion, and we strive to create a safe and positive environment that provides equal opportunities for individuals from all backgrounds.
What We Offer
We offer a competitive salary, career growth opportunities and partnerships with reputable organisations offering discounts on various services.