Job Summary
The **Field Service Engineering Team Lead** oversees the delivery of on-site operational support for Amadeus Airport IT hardware solutions. This role leads a team responsible for managing incidents, problems, and changes within airport IT systems and networks.
Main Responsibilities:
* Manage field service technicians through recruitment, training, and mentoring to maintain a culture of continuous learning and professional growth.
* Set clear objectives and provide regular feedback to ensure effective workforce planning for 24/7 operations.
,