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Safety operations intern

Melbourne
Internship
DiDi
Posted: 4 February
Offer description

About the Company

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

About the Team/Role

We are looking for a detail-oriented and motivated Intern to join our Safety team. This role is critical in ensuring that our platform remains safe and compliant in Australia and New Zealand (ANZ).

In this role, you'll be...

* Documentation & Compliance Auditing
o Ad Hoc review and verification of critical driver documents.
o Ensure all vehicles and drivers meet state‐specific requirements.
o Maintain accurate records to ensure the company meets the standards set by regulators like PTP (NSW), CPVV, STV (VIC), and the NZTA.
o Action compliance tasks inline with government portals, APIs or notifications.
o Work on Compliance projects as required.
* Driver Onboarding Support
o Audit and ensure compliance across the end‐to‐end signup funnel, from initial application to current day.
o Identify bottlenecks in the onboarding process and suggest improvements to reduce churn during the sign‐up phase.
* Regulatory Research & Support
o Monitor updates in transport legislation across different states.
o Assist the Safety Specialist in preparing reports for audits or government inquiries.

We're eager to be in touch because you have...

* Current Student: Ideally pursuing a degree or having graduated in Business, Risk Management, Technology, Data Analysis or related disciplines.
* Attention to Detail: High attention to detail—you're the person who catches the typo in a 10‐page document.
* Tech Savvy: Comfortable using internal systems and tools, SQL, and communicating with Government agencies.
* Communication: Ability to explain complex regulatory requirements to a diverse audience in a simple, friendly manner.
* Local Knowledge: A basic understanding of the ANZ rideshare landscape is a plus, but not a requirement.

You'll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data‐driven

We are strong believers in making informed decisions, that's why we are data‐driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win‐win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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