Job Title: Technology Application Specialist
We are seeking a skilled Technology Application Specialist to join our team. As a key contributor, you will be responsible for delivering exceptional technical support and training to our customers in the Caterpillar Construction and Mining industries.
About the Role:
You will report directly to our Technology and Innovation Manager and play a vital role in enhancing our customers' experience through the rollout of technical support and training across various Caterpillar technology products.
This is an exciting opportunity to discuss technology solutions with internal stakeholders, new, and existing customers. You will have the chance to work with cutting-edge technologies such as Grade, Payload, Machine Control, Productivity, Safety, Health, and MineStar systems.
* Daily Responsibilities:
* Roll out CAT Technologies and support across our Construction and Mining customers in regional Victoria
* Provide training for other employees and customers in Technology products and offerings within both Construction and Mining spaces
* Stay up-to-date with the latest developments in Caterpillar Technology products and solutions
* Delivery and operator training for the New Equipment sales team
* Establish and maintain customer relationships with existing and new customers
About You:
To succeed in this role, you will require:
* Proven Experience:
* Proven experience with Technology systems within the Construction and Mining space
* A passion for machine onboard technologies
* Experience with Machine Control and Guidance Technologies
* Excellent customer service and relationship building ability
* Capability to multitask and work independently
* Intermediate computer skills
* Willingsness to spend time in mine camps on an occasional basis
* Understanding of GPS and Network infrastructure
Why Work for Us?
At our company, we pride ourselves on creating a supportive environment that fosters growth and development. Our employee assistance program and wellbeing portal provide resources to support your physical, mental, and emotional wellbeing.
You will be part of a team that values integrity, excellence, teamwork, commitment, and sustainability. We offer ongoing career and development opportunities, a competitive salary package, and various rewards and benefits via our reward and platform with discounts at over 470 retailers.
Key Skills:
Please note that the following key skills are required for this role: Technology systems, Machine onboard technologies, Machine Control and Guidance Technologies, Customer service, Relationship building, Multitasking, Independence, Computer skills, and Understanding of GPS and Network infrastructure.