Partner With Our Industry Leading Customers
As an Account Manager at DHL, you will be the 'glue' between our operations, customers and wider business. You will overcome daily logistical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally. This role offers a rare opportunity to operate at the intersection of strategy, relationship building and commercial delivery with a very value customer.
Responsibilities
* Partner with our leading, household name customer to develop and grow their business
* Initiate continuous improvements for the customer to achieve that competitive edge
* Understand what our customer needs and expects from us and work with them for their success
* Ensure profitable growth and manage the P&L
* Support all key account functions; complaint, claim handling, problem solving & other contractually agreed services
* Drive employee engagement initiatives through your ability to lead
Please Note: DHL Internal applications close on 30/2/26.
Benefits
* A world class training program to expand your skillset and drive your career forward
* Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
* Staff engagement opportunities including monthly site lunches, competitions and events
* Employee of the month and employee of the year recognition
* Impressive staff discounts at many of our customers who are an essential part of everyday life
Qualifications and Experience
* A proven track record of performance in a logistics, 3PL or 4PL environment
* Experience in Account Management ideally within the Retail sector
* Intermediate to Advanced MS Office skills (Excel, PowerPoint) and exposure to a warehouse management system
* Ability to negotiate partner agreements at a senior management level
* P & L experience
* Excellent personal presentation and strong written and verbal communication skills
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