About the Opportunity
The Project Coordinator is an integral member of the operations team, reports to the Project Manager and is part of the Hunter Project delivery team.
The key focus of this role is to guide and support our customers throughout the preconstruction process of building their new home to ensure a high-quality file is delivered to the construction team.
More specifically, you will:
* Be responsible for working with and meeting with your allocated customers through their home building journey
* Be the critical conduit between the client and the business, providing all customers with an unbeatable customer service experience
* Work within a fast-paced energetic team, providing solutions to problems
* Successfully manage multiple clients from Deposit through to Site Start, ensuring that plans and contract documents are accurate and available for client presentation meetings
* Ensure all information is collated for other McDonald Jones Homes departments so that they can complete their works accurately
* Complete time critical administrative tasks and deadlines
About You
You will share a passion for our purpose to be Australia's number one residential builder and be aligned to our core values.
In addition, you will demonstrate:
* A commitment to providing all customers with a professional and unbeatable customer experience
* Previous experience is a customer service and support role
* The ability to work under pressure successfully managing multiple clients and prioritising workloads
* Ideally some knowledge of the residential construction industry (building your own home etc)
* Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)