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Service technician – onsite wastewater systems

Gold Coast
Express Wastewater Solutions
Posted: 4 February
Offer description

Express Wastewater Solutions is seeking a reliable Service Technician to join our team,

focusing primarily on routine servicing and inspections of onsite sewage treatment

systems, with some basic maintenance work as required, within the Gold Coast, Logan and Ipswich locations.

This role is service-focused, not installation-heavy. It is well suited to someone with hands-

on mechanical aptitude, plumbing or wastewater exposure, or a strong background in field

servicing. A QBCC licence is not required to start — however, holding a relevant licence

or being willing to work toward one is preferred, and support will be provided to obtain

licensing if needed.

Key Responsibilities

Routine Servicing & Maintenance

* Carry out scheduled servicing of household sewage treatment plants (HSTPs).
* Perform basic maintenance tasks such as cleaning components, checking pumps,

blowers, filters, and alarms.

* Identify potential issues early and report any major faults requiring rectification.
* Undertake minor repairs and component replacements where required.

Inspections & Testing

* Conduct routine inspections to assess system operation and performance.
* Collect and test water samples in accordance with council requirements.
* Where test results are outside acceptable parameters, discuss practical maintenance

actions with customers to improve results prior to the next service.

Customer Interaction

* Communicate clearly and professionally with customers during service visits.
* Explain system condition, service findings, and any recommended maintenance in

plain language.

* Complete service reports and provide documentation to customers and councils as

required.

Compliance & Reporting

* Follow company procedures and applicable environmental and safety guidelines.
* Complete service records, test results, and reports accurately and on time.
* Submit documentation required for local government compliance.

What We're Looking For

Essential

* Valid driver's licence.
* Good mechanical aptitude and willingness to work hands-on.
* Ability to work independently in the field.
* Strong communication skills and a professional approach with customers.
* Physically capable of manual work in outdoor conditions.

Preferred (but not essential)

* Experience servicing or maintaining onsite wastewater systems, plumbing systems, or

similar mechanical equipment.

* QBCC licence related to wastewater or plumbing or willingness to obtain one.
* Basic understanding of environmental health or wastewater systems (training

provided).

What We Offer

* Competitive hourly rate based on experience.
* Full training provided for servicing procedures and reporting requirements.
* Support and opportunity to obtain relevant QBCC licensing.
* Company vehicle, tools, and equipment supplied.
* Stable, full-time role with a specialist wastewater company. Supportive team environment with clear systems and expectations.

Job Type: Full-time

Pay: $35.00 – $45.00 per hour

Expected hours: No less than 38 per week

Work Location: On the road

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