Job description
Agency Department of Education and Training Work unit Palmerston Youth Skills Centre
Job title Training Centre Operations Manager Designation Administrative Officer 7
Job type Full time Duration Ongoing
Salary $113,938 - $122,574 Location Palmerston
Position number 48062 RTF Closing 11/11/2025
Contact officer Leanne Thackeray on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
The Training Centre Operations Manager will be responsible for overseeing the day-to-day operations of the Palmerston Youth Skills
Centre, ensuring the smooth delivery of programs, and maintaining a high level of service quality. The role involves managing staff,
coordinating resources, optimising processes, ensuring compliance with regulatory requirements, and enhancing the overall effectiveness
and efficiency of the centres operations.
Context statement
The Palmerston Youth Skills Centre (PYSC) provides nationally accredited vocational training for young people aged 14-17, fostering their
personal and professional development in a supportive and inclusive environment. The centre delivers tailored education programs across
various disciplines, emphasising mentoring, empowerment, and skills development to prepare students for future employment or further
study.
Key duties and responsibilities
1. Design, deliver and evaluate professional development and support programs to build the capacity of staff, including developing
support materials, online tutorials and authorising tools to assist staff to self-learn including requirements for trainers for registration
with the Teacher Registration Board, Industry and Vocational Competency.
1. Lead and manage projects from initiation to completion, ensuring they are delivered on time, within scope, and budget. Collaborate
with cross-functional teams to define project goals, monitor progress, identify risks, and provide regular updates to senior management.
1. Oversee the operation, maintenance and improvement of centre facilities, managing vendor relationships and ensuring service delivery
meets quality and safety standards, coordinate repairs, upgrades and space utilisation to support operational needs with minimal
disruption.
1. Cultivate strong relationships with stakeholders including community organisations, government agencies and industry representatives
to enhance the centre's reputation and expand training opportunities.
1. Continuously assess and refine operational processes to improve efficiency, service delivery and overall performance of the centre.
Selection criteria
Essential
1. Proven ability to develop and maintain strong professional relationships with managers, directors, colleagues within the agency as
well as with external organisations and the educational sector.
2. Demonstrated ability to develop creative and adapt solutions to address challenging issues and manage change effectively
1. Sound management skills with the ability to use coaching and mentoring techniques to build staff capacity and to motivate and
support a multi-disciplinary team to provide high quality client-focussed services.
4. Demonstrated ability to manage and work effectively within teams, cultivating a positive and inclusive culture through open
communication, respect, and a commitment to collective success.
5. Knowledge of facilities management, including overseeing maintenance, vendor relationships, ensuring compliance with safety
standards and optimising the use of physical space to support operational needs.
1. Demonstrated ability to develop and implement standardised systems and procedures to enhance operational efficiency and drive
continuous improvement.
Desirable
1. TAE40122 Certificate IV Training and Assessment
Further information
The selected applicant must hold a current NT Working with Children Notice (Ochre Card), driver's licence and First Aid certificate or the
ability to obtain prior to commencement.