Job Overview
* Gain hands‐on experience in administration and customer support
* Work with a dynamic team in a fast‐paced, customer‐focused showroom
* Opportunity to learn about innovative cleaning supply solutions daily
About the Company
PowerVac, part of Bunzl Group, is a global leader in specialised distribution and supply chain solutions. We provide commercial cleaning equipment and service solutions across Western Australia, supporting businesses to operate efficiently.
Your Role
We are seeking a dynamic Administration Officer to oversee office systems, coordinate with contractors, manage the retail shop, support sales and service teams, and ensure exceptional service delivery to clients.
* Oversee daily office and retail shop operations
* Order and maintain adequate supply of stationery and office supplies
* Supervise front‐of‐house reception and customer service functions, ensuring follow‐up
* Engage customers in the retail shop to ensure a positive and timely experience
* Manage customer, contractor and supplier inductions/onboarding
* Maintain account details, customer queries and changes in the CRM system
* Support the sales team with quoting, invoicing, order processing and documentation
* Schedule ongoing equipment manufacturer training for Sales and Customer Service functions
Key Skills and Attributes
* Excellent organisational and multitasking abilities
* High level of written and verbal communication skills
* Proficiency in MS Office Suite (Excel, Outlook, Word) and experience with accounting/inventory systems (MYOB, Xero or similar)
* Strong time‐management skills, prioritising competing demands to meet deadlines
* Ability to build and maintain strong relationships with a wide variety of internal and external stakeholders
Equal Opportunity
We are committed to providing equal opportunity to all applicants. We oppose unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.
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