**Job Description:**
Nutrien Ag Solutions is seeking a skilled Customer Service Officer to join our stable and high-performing Customer Service team in Darra QLD.
The role will provide support to our broad network of Independent Customers, ensuring prompt and accurate processing of customer orders, handling customer calls, account queries, pricing requests and product enquiries, resolving supply issues, and liaising with Suppliers and stakeholders.
About the Opportunity:
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has experience in problem-solving. You will be responsible for building strong relationships with our customers, providing timely and accurate resolutions to their queries, and contributing to the achievement of team goals.
Key Responsibilities:
* Ensure prompt and accurate processing of customer orders
* Handle customer calls, account queries, pricing requests, and product enquiries
* Resolve supply issues
* Liaise with Suppliers and stakeholders
What We Are Looking For:
To be successful in this role, you will need to have excellent communication and problem-solving skills, be able to work in a fast-paced environment, and be passionate about delivering exceptional customer service. You will also need to be able to learn quickly and adapt to changing situations.
Requirements:
* Experience in providing excellent customer service
* Ability to resolve customer issues promptly and accurately
* Self-motivation and ability to work independently
* Excellent communication and interpersonal skills
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including competitive remuneration, opportunities for professional growth and development, and a supportive work environment.
How to Apply:
If you are passionate about delivering exceptional customer service and are looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.