Contract Type - Full Time Fixed Term Contract until 30 June 2027
Employment Base - Earlville, QLD
There is a genuine occupational requirement that the incumbent be of Aboriginal and/or Torres Strait Islander decent under section 25 of the Anti-Discrimination Act 1991.
About us
Mookai Rosie Bi-Bayan, founded in the 1980s by Rose Richards ('Aunty Rosie'), is a leading health service provider dedicated to improving the health and well-being of Aboriginal and Torres Strait Islander people from Cape York, NPA and Torres Strait Islander communities while in Cairns. Our unique Mookai Family Health (primary care services clinic) offers a range of services, including primary care services, midwifery-led antenatal and postnatal care, family planning, sexual health, chronic disease management, social and emotional wellbeing support, vaccinations, and health promotion. Our goal is to ensure that families have access to comprehensive and culturally sensitive healthcare, promoting their overall health and well-being during their stay.
About the role
As Medical Receptionist, you will be the welcoming first point of contact for our Family Health Service clinic. In this role, you'll support smooth front‐of‐house operations, manage patient information accurately, and coordinate appointments to keep our primary health care services running efficiently. You'll help create a culturally safe, respectful, and supportive environment for Aboriginal and Torres Strait Islander families, and community members.
Candidate selection criteria
* Hold a Certificate III Business (Medical Administration) or Certificate III in Health Administration or equivalent experience with willingness to study.
* Minimum 2 years' experience as a Medical Receptionist, ideally in primary health care environment.
* Experience working respectfully with Aboriginal and Torres Strait Islander patients, families, and communities, with a strong understanding of cultural safety, confidentiality, and trauma‐informed care.
* Practical experience using medical practice management systems such as Best Practice, or similar platforms to manage appointments, documentation, and patient records.
* Strength in accuracy, attention to detail, and maintaining data integrity across multiple systems
* Intermediate knowledge of computer-based programs such as Microsoft Office Suite.
* Current First Aid and CPR
* Current Queensland Drivers Licence.
Your benefits
* Work hours: Monday to Friday - 8:00am to 4:00pm
* Rewarding salary range: $66,700 - $70,000+ plus shift allowances, if applicable.
* Salary sacrifice of up to $15,900
* 12% superannuation contributions
* 4 weeks annual leave and 17.5% leave loading
* 12 personal leave days per annum
* Build valuable and long-lasting connections with stakeholders from regional and remote Queensland.
Applications close Sunday, 22 March 2026.
For more information about this position, please contact Human Resources via 07 4081 7*** or ****@mookairosie.org.au.