The Opportunity
We currently have an exciting opportunity to join the Transport Services Department as an Administration Support Officer on a short term contract (0.4FTE) Thursdays and Fridays until 11 April 2024.
The Administration Support Officer is responsible for undertaking and coordinating a range of car park administration, expiation and customer service duties. This includes processing, and, providing a first point of contact for, all car park cards, spaces, permits and Fleet SA authority cards and vehicle use. The position also has a key role in processing car park expiation notices including collating information relating to disputed expiation notice circumstances. Maintaining CCTV footage and providing verbal and written responses to expiation queries and complaints.
About You
To be successful in this role, you should have:
1. Well-developed interpersonal, verbal and written communication skills, including a capacity to resolve conflict and liaise effectively with stakeholders at all levels and with demanding, difficult and/or aggressive clientele
2. Demonstrated capacity to work effectively under general direction, within a team, and to manage high volumes of work, achieve outcomes and priorities, and address a wide variety of issues.
3. Good computer skills and competency with Microsoft applications.
4. Proven experience in coordinating and undertaking a range of administrative functions, including the checking and verification of information against standards and processes.
5. Demonstrated experience in the delivery of quality customer orientated services and contributing to projects and regulatory requirements.
6. A current Class C Driver's Licence
Benefits of Joining us
Not only will you be able to use your skills and abilities in a both a challenging and rewarding role contributing to some of South Australia's most vulnerable women, babies, children and young people, you will also receive and attractive annual salary package with employer superannuation contributions and leave loading as well as the opportunity to maximise your salary through salary sacrifice arrangements.
This position may attract additional financial support if you are considering relocating from interstate or overseas. Please speak to the enquiries person of the role on offer to find out more.