Customer Service Representative Opportunity
This is a dynamic role that puts you at the forefront of our service delivery.
* Explore customers' needs through in-depth conversations to help them achieve their financial goals and partner with different specialists within the branch.
* Support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
* Be the face of the branch and customer service, assisting with transactions, handling cash, investigating queries or assisting with paperwork while keeping risk considerations at the forefront.
* Embrace an attitude of lifelong learning, bringing your brilliant mind and we'll help you take your career to the next level with on-the-job training and external development opportunities.
* Build connections by supporting our customers, giving back and making our communities a better place… while having some fun along the way.
This is a permanent, part-time position located in Horsham. The roster is 39 hours per fortnight, 3 days per week.
What You'll Bring:
* Experience in customer service environment and the ability to achieve targets.
* Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
* Confidence to communicate with new and existing customers face-to-face and over the phone.
* Eagerness to understand and communicate what makes us different.
* Drive for collaboration - teamwork is crucial for us to work together and achieve our goals.
Why Work With Us?
* Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we serve.
* Want to be more than just a number? Join a team that truly values you – and gets more diverse every day.
* Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.