We are seeking a Remote Reservation Specialist to assist customers with making and managing travel arrangements.
Key Responsibilities
* Support customers in booking flights, hotels, and transportation services.
* Provide exceptional customer service through phone, email, or chat support channels.
* Offer expert guidance on travel-related queries and direct customers to suitable options.
* Maintain accurate reservation records and confirm details for completeness.
* Collaborate with the team to ensure seamless day-to-day travel operations.
Essential Qualifications
* Outstanding communication and interpersonal skills.
* Proficiency in computer software and online booking systems.
* Ability to stay organized, detail-oriented, and work effectively under pressure.
* Friendly, approachable, and patient demeanor when interacting with customers.
* Prior experience in customer-facing roles or hospitality industries is a plus but not required.
The role offers remote full-time or part-time opportunities with flexible schedules, work-from-home flexibility, opportunities for growth and development, and a supportive team environment.