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Z004 | administration support team member

Bundaberg
someone.health
Staff Member
Posted: 20 September
Offer description

OverviewJoin Us at Mums Matter Psychology: Make a Difference in Perinatal Mental HealthAre you passionate about creating a meaningful impact in the world?
At Mums Matter Psychology, we believe in supporting vulnerable mothers and their infants to foster mental health and wellness that ripples across generations.
Join us to deliver the earliest intervention there is and find purpose in your work.
We are a private practice committed to providing affordable, high-quality psychological services for pregnant and new mothers (with children up to age four).
With Medicare bulk-billing as the cornerstone of our model, we ensure that no mother is left without support.Our services include individual and group therapy addressing:? Emotional distress during pregnancy or after delivery? Antenatal and postnatal depression and anxiety? Adjustment to parenthood? Pregnancy or neonatal grief and loss? Relationship challenges? Fertility strugglesThrough partnerships with Maternal and Child Health services and maternity hospitals, we ensure a seamless, integrated journey for our clients.ResponsibilitiesHelping new clients register and setting them up in our client systemFilling cancelled or rescheduled appointments on behalf of the cliniciansLiaising with existing clients about changes to appointments and waiting listsGeneral reception and administration tasks (e.g. returning email enquires)Assisting our clinicians with administrative and other tasksQualificationsIs warm, friendly and enjoys connecting with peopleFeels confident providing support to people when they are distressedHas excellent attention to detail, time management, organisational and multi-tasking skillsIs trustworthy, punctual and reliableIs a quick learnerEnjoys and is skilled at working in a fast-paced environmentIs confident with technologyHas excellent written and verbal communication skillsHas an ability to work independently, but also knows when to balance this with seeking guidanceHas previous experience in a similar medical administrative roleWorking arrangementsThis role involves working from home, accessing our email, and client management software.
As such, you need to have access to a confidential, dedicated space and a laptop.
It is essential that you have strong and reliable internet (an unlimited internet plan is needed).
To find out more about Mums Matter Psychology please take a look around our website.Please apply directly via the Seek link to be considered.
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