At AMA Collision Arundel, we are a large, spacious facility leading the way in high quality collision repairs. Our team of 42 includes long serving team-members complimented by a new crew coming through.Our specialist team completes all repairs from small to large and our new fully equipped site includes 4 Spray Booths, 4 Car-O-Liner systems, 3 Spot Weldersand 6 front draft Prep bays.Great staff facilities including secure onsite staff parking, large lunchroom, coffee and vending machines and weekly staff lunches!The OpportunityWe’re looking for a passionate and customer-focusedCustomer Service Officerto join our team on a permanent basis.As a Customer Service Officer, you will play a key role in supporting our team and managers with administrative duties while keeping our customers updated about their vehicle repairs.Permanent PositionMonday to Friday, 40 hours per weekHours: 8:00 AM – 4:30 PMRole Responsibilities:Ensure a welcoming and customer-friendly environmentGreet customers upon arrival and assist with inquiriesKeep customers informed about the repair process and anticipated completion datesFollow up with customers to ensure satisfaction with the AMA experienceManage phone and email correspondenceSupport management with inventory control (parts, paint, consumables, etc.)Liaise with insurance providers regarding claims and repairsApply or call us today on07 5532 3716for a confidential chat.Does this sound like you?Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skillsStrong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesWe champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.
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