We're on the lookout for passionate and professional Trade Waiters to become part of our vibrant floor team.
At Florentino, we pride ourselves on delivering exceptional hospitality in a fast-paced, energetic environment where great food, wine, and service come together. If you thrive on creating memorable dining experiences and enjoy being part of a collaborative, dynamic team, this is the perfect opportunity for you.
Key Responsibilities
* Prepare and present tables to fine-dining standards, ensuring linen, cutlery, glassware, and overall setting are impeccable.
* Warmly greet guests, manage reservations, and guide patrons to their tables with professional courtesy.
* Present menus and beverage lists, offering confident recommendations and thoughtful food-and-wine pairings.
* Accurately take and relay orders to kitchen and bar teams, ensuring smooth service flow.
* Serve food and beverages with precision, including opening bottles, pouring wine, mixing liquor, and assisting with cellar or bar duties.
* Proactively top up and replace glasses, clear and reset tables, and return crockery and cutlery to the kitchen efficiently.
* Maintain a clean, refined dining environment by removing empty bottles and used glasses discreetly.
* Present bills and process payments via POS and cash handling systems.
* Mentor and support junior team members when required, fostering a collaborative and professional service culture.
About You
You are a polished hospitality professional with a passion for delivering exceptional service. With a strong background in fine dining, you thrive in elegant, fast-paced environments where attention to detail and guest experience are paramount.
You Will Bring
* Minimum 3 years' experience in fine dining or premium hospitality.
* AQF Certificate III in Hospitality (Restaurant Front of House), or equivalent.
* Current RSA certification.
* Excellent communication and interpersonal skills, with fluent English and a confident, professional presence.
* A strong knowledge of food hygiene and service standards.
* Wine knowledge (Sommelier certification highly regarded), with the ability to guide guests through thoughtful pairings.
* The ability to stay calm under pressure, multitask seamlessly, and maintain an elevated standard of service at all times.
If the above sounds like you, apply today
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